FAQ
Do you ship Zetla smoking accessories across Europe?
Yes, we ship all Zetla products to customers across Europe. Orders placed before 17:00 on working days are usually shipped the same day. Delivery times vary per country, but we aim to deliver within a few working days.
Why should I choose Zetla?
Zetla is trusted by thousands of smokers across Europe. Our products are designed for smooth sessions, consistent quality, and great value. From ultra-thin rolling papers and durable joint tubes to perfectly pre-rolled cones, every product is tested and optimized for reliability. Customers rate us an average 9.6/10 across 600+ reviews, making Zetla one of the most trusted names in smoking accessories.
How much does shipping cost?
In the Netherlands, shipping is free on all orders above €27.50. Orders below this amount cost €8.85. For international orders, shipping costs depend on the destination and are shown at checkout.
What payment methods do you accept?
We offer a wide range of payment options including iDEAL, PayPal, credit and debit cards, Bancontact, KBC/CBC, Belfius, EPS, Giropay, SOFORT and SEPA bank transfer.
Can I return Zetla products?
Yes, you can return your order within 30 days as long as the items are unused, unopened, and in their original packaging. Please contact us at info@abkeurope.com to request a return and we’ll send you a shipping label with instructions.
How long will my delivery take?
Most Dutch orders arrive the next working day. European delivery times depend on the country, but generally take between 2–7 working days. You will receive tracking information once your order has been shipped.
What happens if my order arrives damaged or incorrect?
Please check your order upon delivery. If anything is missing, damaged, or incorrect, contact us immediately at info@abkeurope.com so we can make it right.
Where are Zetla products made?
Zetla rolling papers are produced from premium French paper, and our pre rolled cones are carefully rolled by hand in Indonesia. Every product is made to the highest quality standards for a reliable smoking experience.
Where can I buy pre-rolled cones online in Europe?
You can order Zetla pre-rolled cones directly from our official online store. We ship across Europe with fast delivery and discreet packaging, so your products arrive quickly and securely.
Can I buy Zetla wholesale?
Yes. Wholesale orders are processed separately through our dedicated wholesale website abkeurope.com. There you’ll find bulk pricing, larger quantities, and exclusive B2B offers for coffee shops, headshops, and distributors.
Do you ship in discreet packaging?
Yes, all orders are shipped in plain packaging to protect your privacy.
What size rolling papers and cones do you offer?
We stock a wide range including King Size, King Size Slim, 1 1/4, and more. Cones are available in different lengths and diameters to suit every smoker
Are Zetla products eco-friendly?
Many Zetla papers are made from unbleached or hemp-based materials. Our packaging is designed to be minimal and recyclable where possible.
Are Zetla rolling papers and cones natural?
Our rolling papers and cones are made from high-quality French paper. For those who prefer a more natural option, we also offer hemp-based products and brown unbleached papers, filtertips and pre-rolled cones. All our pre-rolled cones are carefully hand-rolled in Indonesia to ensure consistency, smooth burning, and a pure smoking experience.
Do Zetla cones burn evenly?
Yes, our pre rolled cones are made with high quality French paper and rolled by experts to ensure an even, slow burn every time.
What are the best rolling papers to buy online?
Zetla rolling papers are among the best you can order online. They are ultra thin, slow burning, and available in natural unbleached options for a pure smoking experience.
Can I track my Zetla order?
Yes, once your package is shipped you will receive a tracking code by email so you can follow your delivery.
Are joint tubes included with Zetla products?
Joint tubes are sold separately in different sizes and colors. They are designed to keep your pre rolled cones safe and fresh.
Do you ship outside Europe?
At the moment, Zetla mainly ships within Europe. For international orders outside Europe, please contact our team at info@abkeurope.com.
How can I contact Zetla customer support?
For any questions about orders, returns or products, email us at info@abkeurope.com. We aim to respond as fast as possible to assist you.